NorthBound Advisory Blog

At NorthBound, we believe that every day is an opportunity to innovate, inspire, and connect. Our blog is your go-to destination for the latest insights, industry trends, and behind-the-scenes stories that fuel our passion for excellence.

AI Does Not Fix Broken Processes. It Scales Them.
Bob Ouellette Bob Ouellette

AI Does Not Fix Broken Processes. It Scales Them.

AI has huge potential, but the biggest gains come when the foundation is right. In this article, I share insights from the CB Insights 2025 State of AI Report and real client work to show why clear processes, ownership, and workflow design matter more than tools alone. When organizations get the basics right, AI becomes a true accelerator instead of just another experiment.

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Why AI Fails Without Change Management & Why SMBs Underestimate It
Bob Ouellette Bob Ouellette

Why AI Fails Without Change Management & Why SMBs Underestimate It

Many SMBs invest in AI tools that technically work, yet never fully stick. This article explores the real reason behind those failures. AI adoption is not a technology problem. It is a change problem. By understanding how behavior, trust, and leadership shape adoption, SMB leaders can avoid stalled pilots and turn AI into lasting capability.

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When AI Takes Action, Leaders Take Responsibility
Bob Ouellette Bob Ouellette

When AI Takes Action, Leaders Take Responsibility

AI is no longer just a tool. It is booking meetings, sending messages, updating systems, and influencing real business outcomes. That makes AI a leadership issue, not just a technology one. This guide shows SMB leaders how to take ownership of AI that acts by setting clear boundaries, keeping people in charge of critical decisions, and putting simple governance in place so innovation moves forward without putting customers, revenue, or reputation at risk.

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Why Blunt AI Feels Smarter
Bob Ouellette Bob Ouellette

Why Blunt AI Feels Smarter

A viral system prompt strips politeness and emotional smoothing out of AI responses. This article explains why removing tone makes AI output feel smarter, how the same effect applies across all modern AI models, and why blunt answers force better thinking instead of passive acceptance.

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The Role of Leadership in Helping SMBs Unlock AI Benefits
Bob Ouellette Bob Ouellette

The Role of Leadership in Helping SMBs Unlock AI Benefits

Leadership is the single biggest factor determining whether AI succeeds inside an SMB. This article explains the essential role leaders play in setting strategy, building capability, enabling responsible use, and guiding teams through AI-driven change. Learn how strong leadership turns AI from scattered experimentation into measurable business results and long-term competitive advantage.

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Canada Launches a Public AI Register
Bob Ouellette Bob Ouellette

Canada Launches a Public AI Register

Canada has launched its first public Register of AI Uses, documenting more than 400 federal AI systems across 42 departments. This major transparency initiative signals a new era of responsible AI governance in Canada. In this blog, NorthBound Advisory breaks down what this announcement means for SMB leaders and founders, why maintaining an AI inventory is now a strategic advantage, and how similar practices align with global standards such as the EU AI Act. Learn how your organization can adopt these same principles to reduce duplication, strengthen governance, and scale AI with clarity and confidence.

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How AI Fits Into Mark Carney’s New Vision for Canada
Bob Ouellette Bob Ouellette

How AI Fits Into Mark Carney’s New Vision for Canada

Mark Carney's economic vision signals the end of automatically deepening U.S. integration. The article argues that AI is the essential foundation to fill this gap, not a supporting tool. It details how AI must drive the necessary large-scale modernization in productivity, build economic resilience through sovereign compute, and enable digital-first exports as part of Canada's long-term strategic evolution.

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The EU AI Act Is Already in Force. Canadian Businesses Need to Prepare Now
Tony Sheehan Tony Sheehan

The EU AI Act Is Already in Force. Canadian Businesses Need to Prepare Now

Most Canadian founders still assume compliance obligations arrive in 2026 or 2027. That assumption is incorrect. Key parts of the law are active today, and enforcement has already started. In fact, the European Commission made clear this summer that there will be no pause, grace period, or delay to enforcement timelines. If your company sells software, offers a SaaS product, uses generative AI, or has users anywhere in the European Union, you're already in scope. Fines can reach up to 7 percent of global revenue. For a ten million dollar Canadian SaaS business, that could mean seven hundred thousand dollars.

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80% of SMBs Want AI. Only 22% have actually started. Here's How to Get Your First Win.
Tony Sheehan Tony Sheehan

80% of SMBs Want AI. Only 22% have actually started. Here's How to Get Your First Win.

80% of SMB leaders see AI's potential. Only 22% have actually started. The gap isn't strategy—it's clarity. Most teams don't need a complex AI roadmap; they need to identify one process that's eating hours every week, understand their business drivers, and pick one quick win. This article shows you why most AI pilots fail, how to assess what actually matters to your business, and the exact first step that frees up 8-12 hours per week.

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The AI Turning Point for Canadian Small Businesses: Practical Steps to Start and Succeed
Tony Sheehan Tony Sheehan

The AI Turning Point for Canadian Small Businesses: Practical Steps to Start and Succeed

Artificial intelligence is rapidly reshaping how Canadian small and medium sized businesses operate. Tools that once required major investment are now easy to access and simple to adopt. The result is improved productivity, smarter decision making, and better customer experiences. This article explains what is driving AI adoption in Canada, where early success stories are emerging, and the practical steps every business owner can take to begin using AI with confidence and measurable results.

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AI Coding Is Here, But Only the Disciplined Will Benefit
Bob Ouellette Bob Ouellette

AI Coding Is Here, But Only the Disciplined Will Benefit

AI coding tools have moved beyond hype. Platforms like Claude Code, Windsurf, and GitHub Copilot are transforming how teams build software, but only when used with discipline and the right architecture. Drawing on new research from Jellyfish and OpenAI, this article explains why centralized, well-structured codebases deliver up to 4x productivity gains compared to fragmented, multi-repo environments. Learn how disciplined teams use testing, plugin architectures, and feature flags to unlock AI’s full potential and make automation safe, scalable, and profitable for SMBs and startups.

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Breaking the Copy-Paste Cycle: Choosing the Right Automation Platform in 2025
Tony Sheehan Tony Sheehan

Breaking the Copy-Paste Cycle: Choosing the Right Automation Platform in 2025

Your team is losing hours to manual handoffs, spreadsheets, and status emails. Automation can cut that to seconds, but the tool landscape is noisy. This article breaks 2025 options into three buckets and explains when to use each: team workflow tools for quick wins, enterprise iPaaS for governed scale, and AI-augmented agents for judgement calls. Learn why the winning move is a hybrid, how to map your process before you automate, and how to avoid dead-end tools that stall initiatives.

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From Pilot to Production: How to Beat the 95% AI Failure Rate
Bob Ouellette Bob Ouellette

From Pilot to Production: How to Beat the 95% AI Failure Rate

Most AI projects fail before reaching production—but yours doesn’t have to. At NorthBound Advisory, we’ve confirmed our methodology aligns with best practices from 12 global AI playbooks, including McKinsey, BCG, Deloitte, Accenture, Microsoft, and more. In this blog, we share the 9 proven steps to move from pilots to production, build scalable AI capabilities, and achieve measurable business value with confidence.

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LLM Pricing Explained: How To Avoid Surprise Bills And Still Get Great Results
Tony Sheehan Tony Sheehan

LLM Pricing Explained: How To Avoid Surprise Bills And Still Get Great Results

Large Language Models feel free at first, but costs can add up quickly once you start coding with AI, making API calls, or analyzing documents. This article explains how LLM pricing works, what real-world costs look like in 2025, and how to cut your bills by as much as 90 percent. With practical tips for coders, app builders, and everyday ChatGPT users, you will learn how to choose the right model, manage tokens, and use features like batching and caching to get the most out of AI without overspending.

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Small Language Models Deliver Big Value: The Startup Founder’s Playbook
Tony Sheehan Tony Sheehan

Small Language Models Deliver Big Value: The Startup Founder’s Playbook

Bigger isn’t always better when it comes to AI. Small Language Models (SLMs) can be faster, cheaper, and easier to fine tune for your startup’s most important tasks. Learn how to decide when to use SLMs versus Large Language Models, and why a hybrid approach can save runway while speeding up delivery.

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How to Adopt AI in Your Business: Best Practices That Actually Work
Tony Sheehan Tony Sheehan

How to Adopt AI in Your Business: Best Practices That Actually Work

AI adoption doesn’t have to be overwhelming. The companies that succeed don’t start with shiny tools — they start with real business problems, right-sized use cases, and a roadmap to scale. By focusing on people, data, and outcomes, any business can move from AI curiosity to AI confidence.

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Smart AI Adoption for Founders: Build Fast, Stay Lean
Tony Sheehan Tony Sheehan

Smart AI Adoption for Founders: Build Fast, Stay Lean

AI can help startups move faster without burning precious runway. The key is making smart choices early: protect customer data, right-size your models, add guardrails for trust, and build your product so you can adapt as the tech evolves. This guide shows founders how to adopt AI with focus, speed, and confidence.

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Start Small with AI to Solve Big Problems in Your Business
Tony Sheehan Tony Sheehan

Start Small with AI to Solve Big Problems in Your Business

AI is no longer just for big companies. By starting small, business leaders can use simple AI tools to eliminate repetitive tasks, save time, and focus on growth. Learn how to identify the right processes, measure results, and empower your team with low-risk pilots that deliver real business impact.

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